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Exchange Policy

Return & Refund Policy of SHIMSHA Designs

We hope you’re head over heels in love with your latest purchase, but we get it – sometimes things don’t quite click. No worries! We’ve got your back with our return and exchange policy for items purchased from us.

7 Days Exchange Policy
If your new threads aren’t vibing with your wardrobe within 7 days of delivery and are still in perfect, unused condition with all tags and packaging intact, you can exchange them or send them back to us. Just remember, if you’re exchanging several items, each item needs to have a separate request.

P.S. Please allow 1-2 weeks for your return to be processed.

Tip: While raising an exchange request, channel your inner fashion guru and choose the color and size wisely! Because once you’ve exchanged, there is no returning this time.

After 7 Days
We love being your fashion fairy! Unfortunately after 7 days, we can’t accept any more exchanges or returns for any reason. We really appreciate your understanding on this.

Damaged or defective product

In an unlikely scenario that you receive a damaged, defective, or otherwise unsatisfactory product, you can request an exchange.

Cancellation Policy

To cancel your order, kindly send an email to hello@shimshadesigns.com or call/whatsapp us on +91 7259822023 within 6 hours of placing the order.

How to raise an exchange request?

To raise an exchange request:

  1. Email hello@shimshadesigns.com or call/whatsapp us on +91 7259822023 .
  2. We will pick up your package from your place within 48 hours.
  3. Make sure your items are in original condition with all their labels and tags still intact.
  4. Remember to reuse your original packaging, including the cloth bag.
  5. Upon receiving the items at our facility, we verify them and initiate the exchange process.
  6. Typically, it takes about 15 days to process your exchange request.